All About Our Service

Safe & Accessible Transport Services

Community Wheels Inc uses a diverse fleet of vehicles to provide transport services to clients. Our fleet includes cars, vans, and buses that are operated by staff drivers and volunteers. We also have a number of wheelchair accessible vehicles.

Our trained drivers provide door-to-door transport service which means they will pick you up from your home or designated pickup location and drop you off at your destination. 

For returns the drivers can pick you up from where they dropped you off, or from any other designated location, and return you safely home.

Services We Offer

Community Wheels Inc is committed to providing safe and reliable transport to all clients. We offer a range of services that include:

Transport for medical and hospital appointments


Individual or group shopping


Social Outings


Individual transport to attend social events

Image of a community wheels bus

Bus hire services

Medical transport services

Community wheels Inc. provides transport services to all medical appointments within our LGA as well as multiple locations and major hospitals outside our government area. These locations include:

- Bella Vista/ Norwest Private Hospital
- Blacktown/ Blacktown Hospital
- Concord/Concord Hospital
- Seven Hills
- Lakeview Private hospital

Further subsidized transport is offered to eligible patients requiring transport to the health facilities of WSLHD for dialysis or cancer treatment.

Bookings are essential for all medical transport requests. A minimum of seven days notice is requested for all individual transport bookings.

Transport for shopping

Community Wheels Inc offers regular group shopping trips to popular and accessible shopping centres such as:

- Thursdays to Bankstown (Auburn clients only)
- Wednesdays and Fridays to Winston Hills.
- Thursdays to Carlingford Court.

Passengers on group shopping trips can take the equivalent of four shopping bags home on the bus and the driver will assist clients to the door with their shopping.
Community Wheels also provides individual shopping trips to locations within our Local Government Area (LGA).
If you wish to book transportation for a group or individual shopping trip, please contact our office.

Individual transport to cover various needs

Using a high caliber of drivers, our Individual Transport Program provides reliable, caring door-to-door service in one of our station wagons or minibuses.

Our 8 seat minibus has a wheelchair hoist for those in need.

Clients can request individual transport to cover a range of needs such as attend doctors appointments, going to hairdressers or visiting family or friends.

Out of area bookings are taken and provided, subject to availability of taxi vouchers.

Bookings are essential for all individual transport requests. Please call us at your earliest to book your next transport.


Social outings

Through our social outings clients can explore the Central Coast, Illawarra, Southern Highlands, and Blue Mountains region, as well as a variety of locations within the Sydney Metropolitan Area.

Community wheels also provide a regular coffee club each Monday and Friday as well as outings throughout the week including Tuesdays, Thursdays, and Saturdays. Attending our social outing allow clients to get out and about and meet new people.

Please contact our office if you wish to receive our social calendar or put your name on the expression of interest list for any of our outings

Bus hire services

The following buses are available for hire with or without a driver:

2 x Fuso Rosas

21 Seater

2 x Fuso Rosas

17 Seater + 1 Wheelchair

1 x Toyota Commuter

13 Seats

5 x Toyota Commuters

8 seats w/o wheelchair, 3 seats + 2 wheelchairs, or 5 seats + 1 wheelchair

For bus hire or for any other information about Community Wheels Services please call us on (02) 8868 1400

Areas Covered

Community Wheels Inc provides community transport services to residents living in Parramatta and Cumberland LGAs. Search for your address or have a look at our map to see if we can provide you with community transport services.

Fare Schedule

Our transports cost is subsidised by the Australian Government through the Commonwealth Home Support Programme (CHSP). All passengers are expected to contribute to the cost of service. The trip contribution varies depending on the destination and type of transport service provided.

Should you have difficulty meeting the requested contribution due to financial hardship, please contact our Client Liaison Coordinator at the earliest to discuss your individual circumstances.  

Please call our friendly booking staff to enquire about the contribution for your next trip.